Chapter 7. An Interest in Embracing Uncertainty: The Practices of Reflection as Working with Fuzziness and the Challenges Involved in Service Improvement and Workplace Transformation

  1. Professor Tony Ghaye C.E.O.1,2

Published Online: 11 FEB 2008

DOI: 10.1002/9780470774694.ch7

Developing the Reflective Healthcare Team

Developing the Reflective Healthcare Team

How to Cite

Ghaye, T. (2005) An Interest in Embracing Uncertainty: The Practices of Reflection as Working with Fuzziness and the Challenges Involved in Service Improvement and Workplace Transformation, in Developing the Reflective Healthcare Team, Blackwell Publishing Ltd, Oxford, UK. doi: 10.1002/9780470774694.ch7

Author Information

  1. 1

    The International Institute of Reflective Practice, UK

  2. 2

    Visiting Professor at University of Wales-NEWI and Luleå University of Technology, Sweden

Publication History

  1. Published Online: 11 FEB 2008
  2. Published Print: 20 DEC 2005

ISBN Information

Print ISBN: 9781405105910

Online ISBN: 9780470774694

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Keywords:

  • practices of reflection;
  • workplace transformation;
  • fuzziness;
  • reality maps;
  • action-driven healthcare professionals

Summary

This chapter contains section titled:

  • Teams in the (fuzzy) zones

  • A sense of certainty

  • Fuzzy worlds and action-driven healthcare professionals

  • Making practice visible

  • Constructing reality maps

  • Getting team learning into the open

  • Storying that embraces fuzziness

  • Reflection and its interest in chaos

  • Reflection and symmetry