18. “Merciless Control Instrument” and the Mysterious Missing Fax

  1. Johann Rost and
  2. Robert L. Glass

Published Online: 22 DEC 2010

DOI: 10.1002/9780470909959.ch18

The Dark Side of Software Engineering: Evil on Computing Projects

The Dark Side of Software Engineering: Evil on Computing Projects

How to Cite

Rost, J. and Glass, R. L. (2010) “Merciless Control Instrument” and the Mysterious Missing Fax, in The Dark Side of Software Engineering: Evil on Computing Projects, John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470909959.ch18

Publication History

  1. Published Online: 22 DEC 2010
  2. Published Print: 7 FEB 2010

ISBN Information

Print ISBN: 9780470597170

Online ISBN: 9780470909959

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Keywords:

  • “Merciless Control Instrument” and mysterious missing fax - students, expecting team play which exceeds chaos, they experience during studies;
  • project's objective, replacing current back office software - users and data volume increasing, and technology reaching limits;
  • subversive stakeholders, and stories about them - destroying illusion in “real” software projects, all stakeholders working towards joint success