15. Systematic Motivational Counseling at Work: Improving Employee Performance, Satisfaction, and Socialization

  1. W. Miles Cox3 and
  2. Eric Klinger4
  1. Loriann Roberson1 and
  2. David M. Sluss2

Published Online: 20 APR 2011

DOI: 10.1002/9780470979952.ch15

Handbook of Motivational Counseling: Goal-Based Approaches to Assessment and Intervention with Addiction and Other Problems

Handbook of Motivational Counseling: Goal-Based Approaches to Assessment and Intervention with Addiction and Other Problems

How to Cite

Roberson, L. and Sluss, D. M. (2011) Systematic Motivational Counseling at Work: Improving Employee Performance, Satisfaction, and Socialization, in Handbook of Motivational Counseling: Goal-Based Approaches to Assessment and Intervention with Addiction and Other Problems (eds W. M. Cox and E. Klinger), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470979952.ch15

Editor Information

  1. 3

    School of Psychology, Bangor University, Bangor LL57 2AS, UK

  2. 4

    Division of Social Sciences, University of Minnesota, Morris, 600 East Fourth Street, Morris, MN 56267, USA

Author Information

  1. 1

    Department of Organization and Leadership, Teachers College, 223 Zankel, Box 6, Columbia University, 525 West 120th Street, New York, NY 10027, USA

  2. 2

    Organizational Behavior, College of Management, Georgia Institute of Technology, Atlanta, GA, USA

Publication History

  1. Published Online: 20 APR 2011
  2. Published Print: 15 APR 2011

ISBN Information

Print ISBN: 9780470749265

Online ISBN: 9780470979952

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Keywords:

  • systematic motivational counseling at work - improving employee performance, satisfaction and socialization;
  • systematic motivational counseling (SMC) - valuable for use in work contexts;
  • SMC, having a positive impact in work settings - effective management and work performance;
  • theory and research in organizational behavior - goals, and their characteristics influencing outcomes;
  • Motivational Structure Questionnaire (MSQ) - modification of MSQ for work settings, the Work Concerns Inventory (WCI);
  • Locke & Latham's goal-setting theory - framework guiding research, goals in organizational behavior;
  • goal orientation theory (Dweck and Nicholls) - effectiveness of achievement goals with complex tasks;
  • goal setting, major features - in career counseling and management approaches;
  • new employee socialization and goal systems;
  • using SMC during socialization - MSQ and SMC, eliciting newcomers' personal work-related concerns

Summary

This chapter contains sections titled:

  • Research on Goals in Organizational Behavior: Motivation and Performance

  • Research on Goals in Organizational Behavior: Work Attitudes

  • Research on Goals in Organizational Behavior: Groups and Teams

  • Systematic Motivational Counseling at Work

  • New Employee Socialization and Goal Systems

  • Using SMC during Socialization

  • Conclusion

  • References