Chapter 2. A History of Industrial Statistics and Quality and Efficiency Improvement

  1. Shirley Coleman Technical Director2,
  2. Tony Greenfield3,
  3. Dave Stewardson2,
  4. Douglas C. Montgomery4
  1. Jeroen de Mast

Published Online: 3 MAR 2008

DOI: 10.1002/9780470997482.ch2

Book Title

Statistical Practice in Business and Industry

Statistical Practice in Business and Industry

Additional Information

How to Cite

de Mast, J. (2008) A History of Industrial Statistics and Quality and Efficiency Improvement, in Statistical Practice in Business and Industry (eds S. Coleman, T. Greenfield, D. Stewardson and D. C. Montgomery), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470997482.ch2

Editor Information

  1. 2

    Industrial Statistics Research Unit, Newcastle University, Newcastle upon Tyne NE1 7RU, UK

  2. 3

    Greenfield Research, Little Hucklow, Buxton SK17 8RT, UK

  3. 4

    Regents' Professor of Industrial Engineering & Statistics, ASU Foundation Professor of Engineering, Department of Industrial Engineering Arizona State University Tempe, AZ 85287-5906, USA

Author Information

  1. Institute for Business and Industrial Statistics of the University of Amsterdam (IBIS UvA), Plantage Muidergracht 24, 1018 TV Amsterdam, Netherlands

Publication History

  1. Published Online: 3 MAR 2008
  2. Published Print: 7 MAR 2008

ISBN Information

Print ISBN: 9780470014974

Online ISBN: 9780470997482

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CHAPTER TOOLS

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Keywords:

  • emerging industrial statistics;
  • craftsmanship and guilds;
  • mass fabrication innovation;
  • statistical process control (SPC);
  • theory of statistics and quality control;
  • plan–do–check–act (PDCA);
  • top management role in quality activities;
  • process action teams;
  • Six Sigma programme;
  • industrial statistics - innovations and ideas

Summary

This chapter contains sections titled:

  • The old paradigm: craftsmanship and guilds

  • The innovation of mass fabrication

  • Early contributions from industrial statistics

  • The innovation of lean manufacturing

  • The innovation of quality as a strategic weapon

  • The 1980s and 1990s: Catch-up in the west

  • Post-war contributions from industrial statistics

  • Standards, certification and awards

  • Six Sigma as the latest innovation

  • The future

  • References

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