Chapter 2. A History of Industrial Statistics and Quality and Efficiency Improvement

  1. Shirley Coleman Technical Director2,
  2. Tony Greenfield3,
  3. Dave Stewardson2 and
  4. Douglas C. Montgomery4
  1. Jeroen de Mast

Published Online: 3 MAR 2008

DOI: 10.1002/9780470997482.ch2

Statistical Practice in Business and Industry

Statistical Practice in Business and Industry

How to Cite

de Mast, J. (2008) A History of Industrial Statistics and Quality and Efficiency Improvement, in Statistical Practice in Business and Industry (eds S. Coleman, T. Greenfield, D. Stewardson and D. C. Montgomery), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470997482.ch2

Editor Information

  1. 2

    Industrial Statistics Research Unit, Newcastle University, Newcastle upon Tyne NE1 7RU, UK

  2. 3

    Greenfield Research, Little Hucklow, Buxton SK17 8RT, UK

  3. 4

    Regents' Professor of Industrial Engineering & Statistics, ASU Foundation Professor of Engineering, Department of Industrial Engineering Arizona State University Tempe, AZ 85287-5906, USA

Author Information

  1. Institute for Business and Industrial Statistics of the University of Amsterdam (IBIS UvA), Plantage Muidergracht 24, 1018 TV Amsterdam, Netherlands

Publication History

  1. Published Online: 3 MAR 2008
  2. Published Print: 7 MAR 2008

ISBN Information

Print ISBN: 9780470014974

Online ISBN: 9780470997482

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Keywords:

  • emerging industrial statistics;
  • craftsmanship and guilds;
  • mass fabrication innovation;
  • statistical process control (SPC);
  • theory of statistics and quality control;
  • plan–do–check–act (PDCA);
  • top management role in quality activities;
  • process action teams;
  • Six Sigma programme;
  • industrial statistics - innovations and ideas

Summary

This chapter contains sections titled:

  • The old paradigm: craftsmanship and guilds

  • The innovation of mass fabrication

  • Early contributions from industrial statistics

  • The innovation of lean manufacturing

  • The innovation of quality as a strategic weapon

  • The 1980s and 1990s: Catch-up in the west

  • Post-war contributions from industrial statistics

  • Standards, certification and awards

  • Six Sigma as the latest innovation

  • The future

  • References