1. Corporate Social Responsibility and Communication

  1. Dr. Øyvind Ihlen1,
  2. Jennifer L. Bartlett PhD2 and
  3. Steve May PhD3
  1. Dr. øyvind Ihlen1,
  2. Jennifer L. Bartlett PhD2 and
  3. Steve May PhD3

Published Online: 28 SEP 2011

DOI: 10.1002/9781118083246.ch1

The Handbook of Communication and Corporate Social Responsibility

The Handbook of Communication and Corporate Social Responsibility

How to Cite

Ihlen, ø., Bartlett, J. L. and May, S. (2011) Corporate Social Responsibility and Communication, in The Handbook of Communication and Corporate Social Responsibility (eds Ø. Ihlen, J. L. Bartlett and S. May), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781118083246.ch1

Editor Information

  1. 1

    University of Oslo, Norway

  2. 2

    Queensland University of Technology, Australia

  3. 3

    University of North Carolina, Chapel Hill, USA

Author Information

  1. 1

    University of Oslo, Norway

  2. 2

    Queensland University of Technology, Australia

  3. 3

    University of North Carolina, Chapel Hill, USA

Publication History

  1. Published Online: 28 SEP 2011
  2. Published Print: 24 JUN 2011

ISBN Information

Print ISBN: 9781444336344

Online ISBN: 9781118083246

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Keywords:

  • corporate social responsibility (CSR) and communication;
  • corporate activities and effect on society and environment;
  • criticism of CSR and CSR communication;
  • corporations, engaging in stakeholder dialogue;
  • CSR communication in management and communication;
  • CSR, “essentially contested concept”;
  • critics of CSR;
  • CSR, a corporate attempt to negotiate with stakeholders;
  • approaching CSR in a way “simultaneously skeptical and embracing”;
  • CSR, global phenomenon inviting global attention

Summary

This chapter contains sections titled:

  • The Literature on CSR Communication

  • Defining CSR and CSR Communication: Background and History

  • Criticism of CSR and CSR Communication

  • The Importance of Communication

  • Structure of the Book

  • References