3. Management, Communication, and Corporate Social Responsibility

  1. Dr. Øyvind Ihlen1,
  2. Jennifer L. Bartlett PhD2 and
  3. Steve May PhD3
  1. Jennifer L. Bartlett PhD and
  2. Bree Devin

Published Online: 28 SEP 2011

DOI: 10.1002/9781118083246.ch3

The Handbook of Communication and Corporate Social Responsibility

The Handbook of Communication and Corporate Social Responsibility

How to Cite

Bartlett, J. L. and Devin, B. (2011) Management, Communication, and Corporate Social Responsibility, in The Handbook of Communication and Corporate Social Responsibility (eds Ø. Ihlen, J. L. Bartlett and S. May), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781118083246.ch3

Editor Information

  1. 1

    University of Oslo, Norway

  2. 2

    Queensland University of Technology, Australia

  3. 3

    University of North Carolina, Chapel Hill, USA

Author Information

  1. Queensland University of Technology, Australia

Publication History

  1. Published Online: 28 SEP 2011
  2. Published Print: 24 JUN 2011

ISBN Information

Print ISBN: 9781444336344

Online ISBN: 9781118083246

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Keywords:

  • management, communication, and corporate social responsibility (CSR);
  • emergence of stakeholder theory;
  • changes in management thinking with CSR, a global trend;
  • CSR, a normative exercise, what corporations should be responsible for;
  • CSR as a strategic response to organizational environment;
  • normative approaches to CSR;
  • stakeholder incorporation into CSR process;
  • organization–stakeholder specific factors and CSR communication;
  • Corporate Social Performance (CSP);
  • CSR knowledge “continuing state of emergence”

Summary

This chapter contains sections titled:

  • Defining CSR in the Management Literature

  • Key Strands of Research

  • Criticisms and Tensions around CSR Communication

  • Future Research Agenda

  • Conclusion

  • References