3. CSR Scanning and Monitoring

  1. W. Timothy Coombs and
  2. Sherry J. Holladay

Published Online: 9 SEP 2011

DOI: 10.1002/9781118106686.ch3

Managing Corporate Social Responsibility: A Communication Approach

Managing Corporate Social Responsibility: A Communication Approach

How to Cite

Coombs, W. T. and Holladay, S. J. (2011) CSR Scanning and Monitoring, in Managing Corporate Social Responsibility: A Communication Approach, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781118106686.ch3

Author Information

  1. University of Central Florida, Orlando, USA

Publication History

  1. Published Online: 9 SEP 2011
  2. Published Print: 26 AUG 2011

ISBN Information

Print ISBN: 9781444336290

Online ISBN: 9781118106686

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Keywords:

  • CSR scanning and monitoring;
  • Agency for Toxic Substances and Disease Registry (ATSDR);
  • strategic management, plotting direction of corporation;
  • effective strategic CSR and stakeholder expectations;
  • issues management;
  • CSR scanning and new issues;
  • issues management literature;
  • CSR concern, as leaders addressing issues;
  • scanning and early detection of CSR concern;
  • Global Reporting Initiative (GRI) in stakeholder selection

Summary

This chapter contains sections titled:

  • Issues Management

  • Scanning and CSR

  • Monitoring and CSR

  • Scanning and Monitoring in Concert

  • Stakeholder Engagement's Role in Scanning and Monitoring

  • Conclusion and Critical Questions