Two. About Web Surveys

  1. Jelke Bethlehem1 and
  2. Silvia Biffignandi2

Published Online: 4 OCT 2011

DOI: 10.1002/9781118121757.ch2

Handbook of Web Surveys

Handbook of Web Surveys

How to Cite

Bethlehem, J. and Biffignandi, S. (2011) About Web Surveys, in Handbook of Web Surveys, John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9781118121757.ch2

Author Information

  1. 1

    Statistics Netherlands, Division of Methodology and Quality, The Netherlands

  2. 2

    University of Bergamo, Center for Statistics and Analysis of Sample Surveys, Bergamo, Italy

Publication History

  1. Published Online: 4 OCT 2011
  2. Published Print: 21 OCT 2011

ISBN Information

Print ISBN: 9780470603567

Online ISBN: 9781118121757



  • cross-sectional data collection;
  • longitudinal data collection;
  • online data collection;
  • web surveys


This chapter describes the various forms of online data collection, from simple e-mail surveys to advanced web surveys. It shows how web surveys can be used for different target populations, for cross-sectional data collection, and for longitudinal data collection (panels). The chapter also discusses the main reasons for online data collection, the advantages and disadvantages, areas of application, and specific related problems. Web surveys may be used in any field of application provided that the elements in the population have Internet access, and that they have some basic computer skills. If the web data collection is possible for all potential respondents, a web survey can be a very useful data collection tool, combining low costs and high quality.

Controlled Vocabulary Terms

data collection; Online data collection; sampling; web based questionnaires; Web surveys