40. Cost/Benefit Analysis for Human Systems Investments

  1. Gavriel Salvendy3,4
  1. William B. Rouse1 and
  2. Kenneth R. Boff2

Published Online: 26 MAR 2012

DOI: 10.1002/9781118131350.ch40

Handbook of Human Factors and Ergonomics, Fourth Edition

Handbook of Human Factors and Ergonomics, Fourth Edition

How to Cite

Rouse, W. B. and Boff, K. R. (2012) Cost/Benefit Analysis for Human Systems Investments, in Handbook of Human Factors and Ergonomics, Fourth Edition (ed G. Salvendy), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9781118131350.ch40

Editor Information

  1. 3

    Purdue University, West Lafayette, Indiana, USA

  2. 4

    Tsinghua University, Beijing, People's Republic of China

Author Information

  1. 1

    Tennenbaum Institute, Georgia Institute of Technology, Atlanta, Georgia

  2. 2

    Principal Scientist, Tennenbaum Institute, Georgia Institute of Technology, Atlanta, Georgia

Publication History

  1. Published Online: 26 MAR 2012
  2. Published Print: 7 MAR 2012

ISBN Information

Print ISBN: 9780470528389

Online ISBN: 9781118131350

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Keywords:

  • cost/benefit, human systems investments;
  • cost/benefit methodology;
  • stakeholders' utility functions;
  • forecast levels of attributes;
  • visually coupled targeting

Summary

This chapter contains sections titled:

  • Introduction

  • Cost/Benefit Frameworks

  • Cost/Benefit Methodology

  • Three Examples

  • Conclusions

  • References