4 Job and Work Analysis

Industrial and Organizational Psychology


  1. Paul R. Sackett PhD1,
  2. Philip T. Walmsley PhD1,
  3. Roxanne M. Laczo PhD2

Published Online: 26 SEP 2012

DOI: 10.1002/9781118133880.hop212004

Handbook of Psychology, Second Edition

Handbook of Psychology, Second Edition

How to Cite

Sackett, P. R., Walmsley, P. T. and Laczo, R. M. 2012. Job and Work Analysis. Handbook of Psychology, Second Edition. 12:II:4.

Author Information

  1. 1

    University of Minnesota, Department of Psychology, Minneapolis, Minnesota, USA

  2. 2

    Best Buy, Inc., Minneapolis, Minnesota, USA

Publication History

  1. Published Online: 26 SEP 2012


This chapter provides an overview of issues central to job and work analysis, a process that provides foundational information for most interventions in industrial and organizational psychology. Fundamental choices inherent to job analysis processes are presented, along with the assertion that the purpose of the analysis should guide analysts' decisions with regard to those choices. Next, a set of topics that reflect important changes and challenges to job analysis are presented. Discussed topics include the development and recent evaluation of the Occupational Information Network (O*NET), incorporation of personality variables in job analysis, continued growth of competency modeling in many organizations as an alternative to job analysis, fundamental principles of cognitive task analysis, examination of strategic job analysis, and discussion of developments in evaluating the accuracy of job analysis. Within the final topic, recent literature examining sources of variance in job analysis is reviewed. Several of the topics reviewed represent applications of job analytic principles to conditions in which work roles appear to be less static than in the past. It is concluded that job analysis remains a foundational tool that will continue to evolve as its target of inquiry evolves.


  • job performance;
  • job analysis;
  • work analysis;
  • competency modeling