8 Intelligence and the Workplace

Industrial and Organizational Psychology


  1. Fritz Drasgow PhD

Published Online: 26 SEP 2012

DOI: 10.1002/9781118133880.hop212008

Handbook of Psychology, Second Edition

Handbook of Psychology, Second Edition

How to Cite

Drasgow, F. 2012. Intelligence and the Workplace. Handbook of Psychology, Second Edition. 12:II:8.

Author Information

  1. University of Illinois at Urbana–Champaign, Department of Psychology, Champaign, Illinois, USA

Publication History

  1. Published Online: 26 SEP 2012


During the past century, intelligence has been studied extensively and has generated a great deal of controversy. This chapter reviews three general approaches to the study of intelligence. The first, relying on factor analysis and related methods, seeks to understand the latent structure of intelligence. The general factor of intelligence, g, has its roots in this approach. Information processing models comprise the second approach to the study of intelligence. Here, the elemental components and processes underlying intelligence are studied in carefully controlled experiments. The third approach, neuropsychological research on intelligence, attempts to connect the brain with behavior and cognitive functioning. After reviewing theories and models of intelligence, this chapter summarizes research on the relation of intelligence to skill acquisition and performance in training and in the workplace. A vast number of studies clearly show the importance of intelligence for performance. Alternative views of intelligence, including social and emotional intelligence, are also reviewed. Finally, some common fallacies about intelligence are described.


  • cognitive ability;
  • theories of intelligence;
  • training performance;
  • job performance;
  • emotional intelligence;
  • fallacies about intelligence