11. E-Coaching: Accept it, It's Here, and It's Evolving!

  1. Gina Hernez-Broome,
  2. Lisa A. Boyce and
  3. Allen I. Kraut
  1. Lisa A. Boyce and
  2. David Clutterbuck

Published Online: 4 JAN 2012

DOI: 10.1002/9781118255995.ch11

Advancing Executive Coaching: Setting the Course for Successful Leadership Coaching

Advancing Executive Coaching: Setting the Course for Successful Leadership Coaching

How to Cite

Boyce, L. A. and Clutterbuck, D. (2010) E-Coaching: Accept it, It's Here, and It's Evolving!, in Advancing Executive Coaching: Setting the Course for Successful Leadership Coaching (eds G. Hernez-Broome, L. A. Boyce and A. I. Kraut), Jossey-Bass, San Francisco, CA, USA. doi: 10.1002/9781118255995.ch11

Publication History

  1. Published Online: 4 JAN 2012
  2. Published Print: 15 NOV 2010

ISBN Information

Print ISBN: 9780470553329

Online ISBN: 9781118255995

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Keywords:

  • communication technology;
  • e-coaching;
  • media richness theory (MRT)

Summary

Nearly 75 percent of distinguished practicing executive coaches indicate that they are coaching in media other than face-to-face using tools ranging from e-mail to virtual simulations. Unlike coaching in general, there is relative consistency in how e-coaching or its close synonyms are defined. Most definitions incorporate three key elements: a coach-client relationship, the utilization of technology, and the purpose of facilitating client growth. The integration of technology presents both benefits and challenge to leadership coaching. This chapter examines the media richness theory (MRT) that provides a framework to aid our understanding of how technology affects communication. It presents a list of thirty benefits associated with e-coaching within the three client-centered categories: convenience, service, and support. The chapter then examines the client, coach, and organizational challenges. It also examines many key issues, including matching coaches with clients, logistical issues, the actual technology, building and maintaining relationships, and evaluation and transitioning.

Controlled Vocabulary Terms

Executive coaching