21. Assessing both the Know and Show in IT Service-Learning

  1. Brian A. Nejmeh
  1. Rick Homkes

Published Online: 7 JUN 2012

DOI: 10.1002/9781118319130.ch21

Service-Learning in the Computer and Information Sciences: Practical Applications in Engineering Education

Service-Learning in the Computer and Information Sciences: Practical Applications in Engineering Education

How to Cite

Homkes, R. (2012) Assessing both the Know and Show in IT Service-Learning, in Service-Learning in the Computer and Information Sciences: Practical Applications in Engineering Education (ed B. A. Nejmeh), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9781118319130.ch21

Publication History

  1. Published Online: 7 JUN 2012
  2. Published Print: 21 MAY 2012

ISBN Information

Print ISBN: 9781118100349

Online ISBN: 9781118319130

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Keywords:

  • ABET;
  • Furco’s Continuum;
  • IT service-learning

Summary

This chapter seeks to help an IT service-learning instructor formulate an assessment plan for the course. The chapter starts with some definitions of service-learning and a review of Furco’s Continuum so that service-learning can be placed into a context of the several areas of service engagement. It then reports on some of the reasons for service-learning and how the topic of service-learning has become much more common in engineering- and technology-education conferences. Assessment in service-learning, and the requirements of ABET, are next covered. Finally a review of techniques for assessing both the hard and soft skills required of an IT professional is covered. These help us to determine that our students both know and can show the skill set desired.

Controlled Vocabulary Terms

continuing education; learning systems