22. Process evaluation of implementation strategies

  1. Richard Grol,
  2. Michel Wensing,
  3. Martin Eccles and
  4. David Davis
  1. Marlies Hulscher,
  2. Miranda Laurant and
  3. Richard Grol

Published Online: 28 JUN 2013

DOI: 10.1002/9781118525975.ch22

Improving Patient Care: The Implementation of Change in Health Care, Second Edition

Improving Patient Care: The Implementation of Change in Health Care, Second Edition

How to Cite

Hulscher, M., Laurant, M. and Grol, R. (2013) Process evaluation of implementation strategies, in Improving Patient Care: The Implementation of Change in Health Care, Second Edition (eds R. Grol, M. Wensing, M. Eccles and D. Davis), John Wiley & Sons, Ltd, Oxford, UK. doi: 10.1002/9781118525975.ch22

Author Information

  1. Department IQ healthcare, UMC St Radboud, Nijmegen, the Netherlands

Publication History

  1. Published Online: 28 JUN 2013
  2. Published Print: 20 MAY 2013

ISBN Information

Print ISBN: 9780470673386

Online ISBN: 9781118525975

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Keywords:

  • change implementation activities;
  • patient care;
  • process evaluation

Summary

Process evaluation aims to describe the strategy to implement changes in patient care as planned, the strategy as delivered, the actual exposure of the target population to the activities that are part of the strategy, and the experiences of the people exposed. Process evaluation plays a central role in small-scale improvement projects by providing information on the feasibility and applicability of performing the strategy for change. This may result in revising the implementation activities included in the strategy. In experimental studies and large-scale improvement programs, process evaluation provides information that can help explain how the effects came about. Attention is paid to the features of the target group, the features of the implementers or change agents, the intensity of the implementation activities, and the features of the change proposal in this chapter.