5. The Trauma Impact on Organizations: Causes, Consequences, and Remedies

  1. Rick Hughes2,
  2. Andrew Kinder3 and
  3. Cary L. Cooper4
  1. Ronald J. Burke

Published Online: 9 APR 2012

DOI: 10.1002/9781119943242.ch5

International Handbook of Workplace Trauma Support

International Handbook of Workplace Trauma Support

How to Cite

Burke, R. J. (2012) The Trauma Impact on Organizations: Causes, Consequences, and Remedies, in International Handbook of Workplace Trauma Support (eds R. Hughes, A. Kinder and C. L. Cooper), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781119943242.ch5

Editor Information

  1. 2

    University of Strathclyde, Glasgow, UK

  2. 3

    Division of the British Association for Counselling and Psychotherapy (BACP), UK

  3. 4

    Lancaster University Management School, UK

Author Information

  1. Cambridge University Press, USA

Publication History

  1. Published Online: 9 APR 2012
  2. Published Print: 13 APR 2012

ISBN Information

Print ISBN: 9780470974131

Online ISBN: 9781119943242

SEARCH

Keywords:

  • legal and business imperatives, in managing trauma;
  • trauma on organizations, consequences and remedies;
  • organizational trauma;
  • organizational responses, internal or external acts;
  • organizational restructuring and downsizing;
  • catastrophic events;
  • suicides in workplace;
  • deaths at work, from accidents;
  • organizational responsibility and liability;
  • financial costs of organizational disasters

Summary

This chapter contains sections titled:

  • Cantor Fitzgerald: A Case Study Following the Events of 9/11

  • Organizational Trauma: A Definition

  • Why Do Catastrophic Events Occur in Organizations?

  • Organizational Responses to Trauma

  • Organizational Responsibility and Liability

  • Financial Costs of Organizational Disasters and Trauma

  • Psychological and Physical Health Costs of Organizational Disaster and Trauma

  • Organizational Challenges During Traumatic Events

  • Emergency Preparedness

  • Benefits Resulting from Traumatic Organizational Events

  • Traumatized versus Resilient Organizations

  • The Importance of Leadership

  • Planning and Preparing for Disasters

  • Conclusions

  • Acknowledgment

  • References