7. SAV-T First: Managing Workplace Violence

  1. Rick Hughes3,
  2. Andrew Kinder4 and
  3. Cary L. Cooper5
  1. Kate Calnan1,
  2. E. K. Kelloway1 and
  3. Kathryne E. Dupré2

Published Online: 9 APR 2012

DOI: 10.1002/9781119943242.ch7

International Handbook of Workplace Trauma Support

International Handbook of Workplace Trauma Support

How to Cite

Calnan, K., Kelloway, E. K. and Dupré, K. E. (2012) SAV-T First: Managing Workplace Violence, in International Handbook of Workplace Trauma Support (eds R. Hughes, A. Kinder and C. L. Cooper), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781119943242.ch7

Editor Information

  1. 3

    University of Strathclyde, Glasgow, UK

  2. 4

    Division of the British Association for Counselling and Psychotherapy (BACP), UK

  3. 5

    Lancaster University Management School, UK

Author Information

  1. 1

    Saint Mary's University, Halifax, NS, Canada

  2. 2

    Memorial University, Newfoundland, Canada

Publication History

  1. Published Online: 9 APR 2012
  2. Published Print: 13 APR 2012

ISBN Information

Print ISBN: 9780470974131

Online ISBN: 9781119943242



  • SAV-T First, managing workplace violence;
  • workplace aggression and violence;
  • understanding workplace violence;
  • violence prevalence;
  • sources of workplace violence;
  • post-event interventions;
  • employee assistance programs;
  • psychological debriefing;
  • PFA in perceived safety, and emotional assistance


This chapter contains sections titled:

  • Defining Workplace Aggression and Violence

  • The Prevalence of Workplace Violence

  • Sources of Workplace Violence

  • Intervention Strategies

  • Employee Assistance Programs

  • Psychological Debriefing

  • Psychological First Aid

  • Cognitive-Behavioral Therapy

  • Conclusion

  • References