Chapter 2. How Did We Arrive at Today's Best Practices?

  1. Elaine D. Pulakos

Published Online: 7 APR 2009

DOI: 10.1002/9781444308747.ch2

Performance Management: A New Approach for Driving Business Results

Performance Management: A New Approach for Driving Business Results

How to Cite

Pulakos, E. D. (2009) How Did We Arrive at Today's Best Practices?, in Performance Management: A New Approach for Driving Business Results, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444308747.ch2

Publication History

  1. Published Online: 7 APR 2009
  2. Published Print: 3 APR 2009

Book Series:

  1. Talent Management Essentials

Book Series Editors:

  1. Steven G. Rogelberg Ph.D

Series Editor Information

  1. University of North Carolina – Charlotte, USA

ISBN Information

Print ISBN: 9781405177627

Online ISBN: 9781444308747

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Keywords:

  • type of performance measured – abilities, skills, behaviors, results;
  • measuring performance - reliably, accurately, and fairly;
  • formal performance management - attributed to principles of “scientific management”;
  • scales in measuring job-relevant traits;
  • performance measurement - evolving to assess work outcomes and behaviors;
  • objectives-based performance measures taking center-stage;
  • behavior-based performance measures taking center-stage;
  • BARS Format - general behavioral anchors for work planning competency;
  • competency model