Chapter 3. Getting Started

  1. Elaine D. Pulakos

Published Online: 7 APR 2009

DOI: 10.1002/9781444308747.ch3

Performance Management: A New Approach for Driving Business Results

Performance Management: A New Approach for Driving Business Results

How to Cite

Pulakos, E. D. (2009) Getting Started, in Performance Management: A New Approach for Driving Business Results, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444308747.ch3

Publication History

  1. Published Online: 7 APR 2009
  2. Published Print: 3 APR 2009

Book Series:

  1. Talent Management Essentials

Book Series Editors:

  1. Steven G. Rogelberg Ph.D

Series Editor Information

  1. University of North Carolina – Charlotte, USA

ISBN Information

Print ISBN: 9781405177627

Online ISBN: 9781444308747

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Keywords:

  • designing and implementing successful performance management process;
  • getting started;
  • purpose of system;
  • deciding whether decision-making or development makes most sense;
  • decision-making and development goals - not easily achieved with one system;
  • best practices and realities- performance management purpose;
  • deciding to use a system for decision-making or development;
  • Will managers provide narratives to support ratings?;
  • Will processes be included for managers to calibrate ratings;
  • what performance to measure?

Summary

This chapter contains sections titled:

  • What Is the Purpose of the System?

  • What Performance to Measure?

  • Ensure Support for the New System

  • Realistically Assess the Organization's Appetite for Performance Management

  • Plan the Communication Strategy