Chapter 5. Performance Management System Implementation

  1. Elaine D. Pulakos

Published Online: 7 APR 2009

DOI: 10.1002/9781444308747.ch5

Performance Management: A New Approach for Driving Business Results

Performance Management: A New Approach for Driving Business Results

How to Cite

Pulakos, E. D. (2009) Performance Management System Implementation, in Performance Management: A New Approach for Driving Business Results, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444308747.ch5

Publication History

  1. Published Online: 7 APR 2009
  2. Published Print: 3 APR 2009

Book Series:

  1. Talent Management Essentials

Book Series Editors:

  1. Steven G. Rogelberg Ph.D

Series Editor Information

  1. University of North Carolina – Charlotte, USA

ISBN Information

Print ISBN: 9781405177627

Online ISBN: 9781444308747

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Keywords:

  • performance management system implementation;
  • performance management process automation;
  • buy versus build decision - commercial-off-the-shelf (COTS) products and learning about types of functionality;
  • implementing appeals process - opportunity to learn about and deal with potential problems;
  • training employees and managers;
  • evaluating and continually improving system - performance management systems evaluated and continually improved over time

Summary

This chapter contains sections titled:

  • Automation of Performance Management Processes

  • Implement an Appeals Process

  • Pilot Test

  • Train Employees and Managers

  • Evaluate and Continually Improve the System

  • Practical Exercise