Chapter 10. Perspectives on Intercultural Listening

  1. Andrew D. Wolvin Professor
  1. Dr Melissa L. Beall professor

Published Online: 3 FEB 2010

DOI: 10.1002/9781444314908.ch10

Listening and Human Communication in the 21st Century

Listening and Human Communication in the 21st Century

How to Cite

Beall, M. L. (2010) Perspectives on Intercultural Listening, in Listening and Human Communication in the 21st Century (ed A. D. Wolvin), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444314908.ch10

Editor Information

  1. University of Maryland, College Park, USA

Author Information

  1. University of Northern Iowa, Cedar Falls, Iowa, USA

Publication History

  1. Published Online: 3 FEB 2010
  2. Published Print: 19 FEB 2010

ISBN Information

Print ISBN: 9781405181655

Online ISBN: 9781444314908



  • perspectives on intercultural listening;
  • culture, one of many group memberships influencing communication;
  • characteristics of intercultural listening within cultures;
  • identifying guidelines - to help people be better intercultural listeners;
  • listening - best tool for understanding people with whom we work;
  • effect of specific behaviors on intercultural listening;
  • study on role of intercultural listening;
  • world perspectives on listening;
  • The word “to listen” in Chinese - Chinese characters “ting,” representing eyes, ears, heart;
  • awareness of and sensitivity to cultural practices - effectively communicating with people


This chapter contains sections titled:

  • Perspectives on Intercultural Listening

  • A Review of the Literature

  • The Effect of Specific Behaviors on Intercultural Listening

  • A Study on the Role of Intercultural Listening

  • World Perspectives on Listening

  • Discussion

  • Future Research

  • References