Chapter 5. Listening: A Dialogic Perspective

  1. Andrew D. Wolvin Professor
  1. James J. Floyd Professor

Published Online: 3 FEB 2010

DOI: 10.1002/9781444314908.ch5

Listening and Human Communication in the 21st Century

Listening and Human Communication in the 21st Century

How to Cite

Floyd, J. J. (2010) Listening: A Dialogic Perspective, in Listening and Human Communication in the 21st Century (ed A. D. Wolvin), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444314908.ch5

Editor Information

  1. University of Maryland, College Park, USA

Author Information

  1. University of Central Missouri, USA

Publication History

  1. Published Online: 3 FEB 2010
  2. Published Print: 19 FEB 2010

ISBN Information

Print ISBN: 9781405181655

Online ISBN: 9781444314908



  • listening, a dialogic perspective;
  • “discriminative listening,” “comprehensive listening” and “therapeutic listening”;
  • dialogic listening - as a general approach to listening;
  • dialogic approach - relational or interpersonal dimension;
  • dialogic attitude/approach and monologic attitude/approach to listening;
  • “dialogue” - variety of meanings for “both laymen and scholars”;
  • importance of dialogic listening;
  • dual aspect to dialogic listening;
  • dialogic listening and speaking and empathic communication - presenting similar problems;
  • problem of deception - major challenge to dialogic listening practice


This chapter contains sections titled:

  • The Nature of Dialogue

  • The Importance of Dialogic Listening

  • How to Listen Dialogically

  • Problems with Dialogic Listening

  • Conclusion

  • References