Chapter 15. Stakeholder Management – The Gains and Pains

  1. Ezekiel Chinyio BSc (Hons), MSc, PhD quantity surveyor visiting researcher Research Fellow Senior Lecturer3 and
  2. Paul Olomolaiye PhD Professor Pro Vice-Chancellor Executive Dean leader4
  1. Stefan Olander PhD Senior Lecturer1 and
  2. Brian L. Atkin visiting Professor Director member2

Published Online: 29 JAN 2010

DOI: 10.1002/9781444315349.ch15

Construction Stakeholder Management

Construction Stakeholder Management

How to Cite

Olander, S. and Atkin, B. L. (2009) Stakeholder Management – The Gains and Pains, in Construction Stakeholder Management (eds E. Chinyio and P. Olomolaiye), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444315349.ch15

Editor Information

  1. 3

    School of Engineering and the Built Environment, University of Wolverhampton, Wolverhampton, UK

  2. 4

    University of the West of England, Bristol, UK

Author Information

  1. 1

    Lund University, Sweden

  2. 2

    Royal Institute of Technology, Stockholm, Sweden

Publication History

  1. Published Online: 29 JAN 2010
  2. Published Print: 18 DEC 2009

ISBN Information

Print ISBN: 9781405180986

Online ISBN: 9781444315349



  • stakeholder management - gains and pains;
  • effective management of stakeholders - key to success;
  • construction project - affecting stakeholders before, during and after construction work on site;
  • conflicting stakeholder interests;
  • four reasons - employing stakeholder management process;
  • acknowledgement of stakeholder concerns - achieving conflict resolution


This chapter contains sections titled:

  • Introduction

  • Stakeholder management process

  • Acknowledging concerns from all stakeholders

  • Maintaining and increasing acceptance during project implementation

  • Conclusions

  • References