Chapter 9. Being Culturally Sensitive in Development Work

  1. Kim Manley Manager Head Visiting Professor Visiting Fellow3,
  2. Brendan McCormack Professor leader4 and
  3. Val Wilson Director Professor5,6
  1. Cheryle Moss Associate Professor practice development facilitator1 and
  2. Jane Chittenden Bachelor Health Science Nurse Manager challenging staff2

Published Online: 13 NOV 2009

DOI: 10.1002/9781444319491.ch9

International Practice Development in Nursing and Healthcare

International Practice Development in Nursing and Healthcare

How to Cite

Moss, C. and Chittenden, J. (2007) Being Culturally Sensitive in Development Work, in International Practice Development in Nursing and Healthcare (eds K. Manley, B. McCormack and V. Wilson), Blackwell Publishing Ltd., Oxford, UK. doi: 10.1002/9781444319491.ch9

Editor Information

  1. 3

    Resources for Learning and Improving, Royal College of Nursing, UK

  2. 4

    Institute of Nursing Research/School of Nursing, University of Ulster, Newtownabbey, Belfast, Northern Ireland, UK

  3. 5

    The Children's Hospital, Westmead, Australia

  4. 6

    The University of Technology, Sydney, Australia

Author Information

  1. 1

    Graduate School Nursing, Midwifery and Health, Victoria University of Wellington, Wellington, New Zealand

  2. 2

    Tokoroa Hospital and Family Health Team, Tokoroa Hospital, Waikato District Health Board, Tokoroa, New Zealand

Publication History

  1. Published Online: 13 NOV 2009
  2. Published Print: 14 FEB 2007

ISBN Information

Print ISBN: 9781405156769

Online ISBN: 9781444319491



  • culturally sensitive in development work;
  • Maori saying, guidance in daily practice - tis people, tis people, tis people;
  • cultural sensitivity and development work;
  • cultural sensitivity within PD and facilitation;
  • cultural web depiction;
  • New Zealand context and Treaty of Waitangi;
  • cultural influences on nursing work in New Zealand;
  • cultural sensitivity and workplace;
  • establishing webs of meaning and connections;
  • partnership, participation and protection - cultural values in cultural safety support


This chapter contains sections titled:

  • Introduction

  • Definition of cultural sensitivity

  • Cultural safety and cultural sensitivity

  • Cultural sensitivity and the workplace

  • Concluding discussion

  • References