Chapter 19. Accessibility

  1. Jane M. Wiggins

Published Online: 9 JUN 2010

DOI: 10.1002/9781444320466.ch19

Facilities Manager's Desk Reference

Facilities Manager's Desk Reference

How to Cite

Wiggins, J. M. (2010) Accessibility, in Facilities Manager's Desk Reference, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444320466.ch19

Publication History

  1. Published Online: 9 JUN 2010
  2. Published Print: 2 JUL 2010

ISBN Information

Print ISBN: 9781405186612

Online ISBN: 9781444320466

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Keywords:

  • accessibility;
  • Inclusive FM, more far reaching than simply compliance to legislation;
  • Disability Discrimination Act (DDA) (1995);
  • principles of accessibility;
  • employers, reasonable adjustments to premises - appropriate management arrangements;
  • prime duty for service providers - environments, independent access and use by disabled people;
  • Planning and Compulsory Purchase Act 2004;
  • disability awareness training, in dealing with visitors with disabilities or special needs;
  • Personal Emergency Evacuation Plans (PEEP);
  • ‘DDA compliant’ - any products or adjustments, that make a building DDA compliant

Summary

This chapter contains sections titled:

  • Introduction

  • Inclusive FM

  • The Disability Discrimination Act (DDA) (1995)

  • Special Educational Needs and Disabilities Act 2001

  • Planning and Compulsory Purchase Act 2004

  • Disability Discrimination Act 2005

  • Disability awareness

  • Front of house services

  • Personal Emergency Evacuation Plans (PEEP)

  • Communication

  • Physical adjustments

  • Claims