Chapter 24. Business Continuity

  1. Jane M. Wiggins

Published Online: 9 JUN 2010

DOI: 10.1002/9781444320466.ch24

Book Title

Facilities Manager's Desk Reference

Facilities Manager's Desk Reference

Additional Information

How to Cite

Wiggins, J. M. (2010) Business Continuity, in Facilities Manager's Desk Reference, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444320466.ch24

Publication History

  1. Published Online: 9 JUN 2010
  2. Published Print: 2 JUL 2010

ISBN Information

Print ISBN: 9781405186612

Online ISBN: 9781444320466

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CHAPTER TOOLS

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Keywords:

  • business continuity management (BCM) - defined as ongoing process of ensuring continual operation of critical business processes;
  • FM, key role in emergency and disaster planning;
  • business continuity management - comprising security, continuity and compliance;
  • Turnball Report by the Institute of Chartered Accountants (ICA) - awareness of consequences of not planning for future disruptions;
  • organisations and business continuity plans - to respond to incidents affecting businesses;
  • business impact analysis;
  • FMs and understanding key processes - client's or employer's business needs for functioning;
  • organisation-wide basis, a three step analysis - and hazards, consequences and impacts;
  • disaster recovery plan, helping to manage major events;
  • two-team approach - organizations, appointing two teams to manage business continuity

Summary

This chapter contains sections titled:

  • Introduction

  • Basic principles

  • Legislation

  • Standards

  • Impact on business

  • Policy

  • Planning

  • Business impact analysis

  • Corporate strategy

  • Critical assets

  • Hazards, consequences and impacts

  • Benefits

  • Unavailability impact table

  • Risk assessment

  • Documents

  • Implementation

  • Two-team approach

  • Crisis management team

  • Logistics

  • Telephony and data communications

  • Testing the plan

  • Upkeep of records

  • Audit

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