Chapter 3. Key Activities in FM

  1. Jane M. Wiggins

Published Online: 9 JUN 2010

DOI: 10.1002/9781444320466.ch3

Facilities Manager's Desk Reference

Facilities Manager's Desk Reference

How to Cite

Wiggins, J. M. (2010) Key Activities in FM, in Facilities Manager's Desk Reference, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444320466.ch3

Publication History

  1. Published Online: 9 JUN 2010
  2. Published Print: 2 JUL 2010

ISBN Information

Print ISBN: 9781405186612

Online ISBN: 9781444320466



  • key activities in FM;
  • FMs, for diverse functions and activities - co-ordination and management of non-core service;
  • FM, core service to business and organisations' business continuity plan;
  • FM, management function - three interrelated elements of business;
  • hard FM, mechanical, electrical and fabric element of buildings;
  • business support services;
  • FMs, managing full range of support services - or Soft FM activities;
  • FM, three main groups - support, information and premises;
  • potential FM services


This chapter contains sections titled:

  • Introduction

  • Facilitation of services and information

  • Management functions

  • Premises and building management

  • Business support services

  • Range of FM activities and services