Chapter 4. Delivering FM – FM Strategy

  1. Jane M. Wiggins

Published Online: 9 JUN 2010

DOI: 10.1002/9781444320466.ch4

Book Title

Facilities Manager's Desk Reference

Facilities Manager's Desk Reference

Additional Information

How to Cite

Wiggins, J. M. (2010) Delivering FM – FM Strategy, in Facilities Manager's Desk Reference, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9781444320466.ch4

Publication History

  1. Published Online: 9 JUN 2010
  2. Published Print: 2 JUL 2010

ISBN Information

Print ISBN: 9781405186612

Online ISBN: 9781444320466

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CHAPTER TOOLS

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Keywords:

  • delivering FM - FM strategy;
  • establishing FM strategy - understanding an organisation's business plan;
  • FM strategy relationship - between end-users and organisation;
  • strategy, long-term lines of action - that organisations take to achieve goals;
  • strengths and weaknesses of organisation and opportunities and threats - force field technique or SWOT analysis;
  • key skill of good FM - ability to anticipate and plan for future;
  • strategic approach benefits – premises, supporting people and tasks efficiently;
  • strategic analysis, understanding an organisation's current property portfolio;
  • FM strategy, giving direction - to management of working environment;
  • FM strategy and premises policy

Summary

This chapter contains sections titled:

  • Introduction

  • Business strategy

  • Identifying the needs

  • Benefits of a strategic approach

  • Strategic analysis

  • Determining factors

  • Premises policy

  • Facilities audit

  • Audit process

  • Awareness

  • Space audit

  • Audit stage 1 – fact finding

  • Audit stage 2 – further investigation

  • Audit benefits

  • FM strategy models

  • In-house or self-perform

  • Single or packaged services

  • ‘Bundled’ services

  • Total facilities management

  • Managing agent

  • Private Finance Initiative (PFI)

  • Corporate PFI

  • Special purpose vehicles (SPVs)

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