Chapter 18. Excellence in Operations – The Never-Ending Journey Continues

  1. Dr. Florian Budde Director2,
  2. Prof. Dr. Utz-Hellmuth Felcht Chairman of the Board of Management (CEO)3 and
  3. Dr. Heiner Frankemölle Director4
  1. Dr. Leonhard Birnbaum

Published Online: 7 FEB 2008

DOI: 10.1002/9783527612246.ch18

Value Creation: Strategies for the Chemical Industry, Second Edition

Value Creation: Strategies for the Chemical Industry, Second Edition

How to Cite

Birnbaum, L. (2005) Excellence in Operations – The Never-Ending Journey Continues, in Value Creation: Strategies for the Chemical Industry, Second Edition (eds F. Budde, U.-H. Felcht and H. Frankemölle), Wiley-VCH Verlag GmbH & Co. KGaA, Weinheim, Germany. doi: 10.1002/9783527612246.ch18

Editor Information

  1. 2

    McKinsey & Company, Inc., Taunustor 2, 60311 Frankfurt/M., Germany

  2. 3

    Degussa AG, Bennigsenplatz 1, 40474 Düsseldorf, Germany

  3. 4

    McKinsey & Company, Inc., Magnusstrasse 11, 50672 Cologne, Germany

Author Information

  1. McKinsey & Company, Inc., Königsallee 60C, 40027 Düsseldorf, Germany

Publication History

  1. Published Online: 7 FEB 2008
  2. Published Print: 25 NOV 2005

ISBN Information

Print ISBN: 9783527312665

Online ISBN: 9783527612246

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Keywords:

  • chemical industry;
  • excellence in operations;
  • operational improvement;
  • lean operations

Summary

This chapter contains sections titled:

  • Operational Improvement – the Bar Is Rising

  • Making Lean Operations Happen in Chemicals

    • Defining Relevant Aspects of Successful and Sustainable Operational Transformations

    • Making Transformation Happen – Front-end Loading with

    • Making Transformation Happen – the Soft Side of Change

      • An Expert Community

      • Training

      • Performance Dialogues and Leadership

      • Program Management

  • Summary