Get access

Quality management of body donation program at the University of Padova

Authors

  • Andrea Porzionato,

    1. Department of Human Anatomy and Physiology, Section of Anatomy, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    Search for more papers by this author
  • Veronica Macchi,

    1. Department of Human Anatomy and Physiology, Section of Anatomy, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    Search for more papers by this author
  • Carla Stecco,

    1. Department of Human Anatomy and Physiology, Section of Anatomy, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    Search for more papers by this author
  • Anna Mazzi,

    1. Department of Industrial Engineering, Faculty of Engineering, Environmental and Quality Study Centre, University of Padova, Padova, Italy
    Search for more papers by this author
  • Anna Rambaldo,

    1. Department of Human Anatomy and Physiology, Section of Anatomy, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    Search for more papers by this author
  • Gloria Sarasin,

    1. Department of Human Anatomy and Physiology, Section of Anatomy, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    Search for more papers by this author
  • Anna Parenti,

    1. Section of Pathologic Anatomy, Department of Medico-Diagnostic Sciences and Special Therapies, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    Search for more papers by this author
  • Antonio Scipioni,

    1. Department of Industrial Engineering, Faculty of Engineering, Environmental and Quality Study Centre, University of Padova, Padova, Italy
    Search for more papers by this author
  • Raffaele De Caro

    Corresponding author
    1. Department of Human Anatomy and Physiology, Section of Anatomy, Faculty of Medicine and Surgery, University of Padova, Padova, Italy
    • Section of Anatomy, Department of Human Anatomy and Physiology, University of Padova, Via A. Gabelli 65, 35127 Padova, Italy
    Search for more papers by this author

Abstract

Quality management improvement has become a recent focus of attention in medical education. The program for the donation of bodies and body parts (Body Donation Program) at the University of Padova has recently been subjected to a global quality management standard, the ISO 9001:2008 certification. The aim of the present work is to show how the above standard is useful in enhancing the efficiency of body donation procedures and the quality and output of medical education. The program is managed by means of the following interlinked procedures: the collection of body donations, death certificates, data, and body parts from living donors; the transportation and identification of cadavers; the management of bodies, body parts, equipment, instruments, purchasing of necessary materials, and setting up anatomical training sessions; the management of preventive and corrective actions; the management of documents and registration; the management of internal and external quality audits; and the review of outcomes and improvement planning. Monitoring indicators are identified in the numbers of donors and of donated body parts per year, education sessions, and satisfaction of learners and donors, as evaluated by questionnaires. The process management approach, the integrated involvement of medical, technical, and administrative staff in defining procedures, and the application of monitoring indicators allow quality improvement in all aspects of the Body Donation Program. Anat Sci Educ. © 2012 American Association of Anatomists.

Ancillary