Cognitive and task influences on Web searching behavior
Article first published online: 27 NOV 2001
Copyright © 2002 John Wiley & Sons, Inc.
Journal of the American Society for Information Science and Technology
Volume 53, Issue 2, pages 109–119, 2002
How to Cite
Kim, K.-S. and Allen, B. (2002), Cognitive and task influences on Web searching behavior. J. Am. Soc. Inf. Sci., 53: 109–119. doi: 10.1002/asi.10014
- Issue published online: 9 JAN 2002
- Article first published online: 27 NOV 2001
Users' individual differences and tasks are important factors that influence the use of information systems. Two independent investigations were conducted to study the impact of differences in users' cognition and search tasks on Web search activities and outcomes. Strong task effects were found on search activities and outcomes, whereas interactions between cognitive and task variables were found on search activities only. These results imply that the flexibility of the Web and Web search engines allows different users to complete different search tasks successfully. However, the search techniques used and the efficiency of the searches appear to depend on how well the individual searcher fits with the specific task.