Best practices and future visions for search user interfaces

Abstract

The authors describe a set of best practices that were developed to assist in the design of search user interfaces. Search user interfaces represent a challenging design domain because novices who have no desire to learn the mechanics of search engine architecture or algorithms often use them. These can lead to frustration and task failure when it is not addressed by the user interface. The best practices are organized into five domains: the corpus, search algorithms, user and task context, the search interface, and mobility. In each section the authors present an introduction to the design challenges related to the domain and a set of best practices for creating a user interface that facilitates effective use by a broad population of users and tasks.