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Research Article
Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research
Article first published online: 21 SEP 2007
DOI: 10.1002/asi.20672
Copyright © 2007 Wiley Periodicals, Inc., A Wiley Company
Issue
Journal of the American Society for Information Science and Technology
Volume 58, Issue 13, pages 2078–2091, November 2007
Additional Information
How to Cite
Metzger, M. J. (2007), Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research. J. Am. Soc. Inf. Sci., 58: 2078–2091. doi: 10.1002/asi.20672
Publication History
- Issue published online: 25 OCT 2007
- Article first published online: 21 SEP 2007
- Manuscript Accepted: 25 JAN 2007
- Manuscript Revised: 28 MAR 2006
- Manuscript Received: 15 AUG 2005
- Abstract
- Article
- References
- Cited By
Abstract
This article summarizes much of what is known from the communication and information literacy fields about the skills that Internet users need to assess the credibility of online information. The article reviews current recommendations for credibility assessment, empirical research on how users determine the credibility of Internet information, and describes several cognitive models of online information evaluation. Based on the literature review and critique of existing models of credibility assessment, recommendations for future online credibility education and practice are provided to assist users in locating reliable information online. The article concludes by offering ideas for research and theory development on this topic in an effort to advance knowledge in the area of credibility assessment of Internet-based information.