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Research Article
Determining factors of academic library Web site usage
Article first published online: 26 OCT 2007
DOI: 10.1002/asi.20710
Copyright © 2007 Wiley Periodicals, Inc., A Wiley Company
Issue
Journal of the American Society for Information Science and Technology
Volume 58, Issue 14, pages 2325–2334, December 2007
Additional Information
How to Cite
Heinrichs, J. H., Lim, K.-S., Lim, J.-S. and Spangenberg, M. A. (2007), Determining factors of academic library Web site usage. J. Am. Soc. Inf. Sci., 58: 2325–2334. doi: 10.1002/asi.20710
Publication History
- Issue published online: 21 DEC 2007
- Article first published online: 26 OCT 2007
- Manuscript Accepted: 25 JUN 2007
- Manuscript Revised: 22 JAN 2007
- Manuscript Received: 5 JUL 2006
- Abstract
- Article
- References
- Cited By
Abstract
This study develops three alternative models of academic library Web site usage based on the Technology Acceptance Model (TAM). The three alternative models depict relationships among various intrinsic and extrinsic determinant factors of an academic library's Web site usage. The four factors included in the models are perceived ease-of-use, perceived usefulness, service functionality, and task functionality. These four factors are hypothesized to affect directly or indirectly both factors of satisfaction and intention-to-use. LISREL analysis using survey data shows that the best-fit model is the “Dual Mediation Impact” Model. Research and managerial implications for the academic library are discussed. Future research directions and limitations also are provided.