SEARCH

SEARCH BY CITATION

Cited in:

CrossRef

This article has been cited by:

  1. 1
    Rainer Göb, Comment on ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’, Applied Stochastic Models in Business and Industry, 2011, 27, 5
  2. 2
    Ron S. Kenett, Laura Deldossi, Diego Zappa, Quality Standards and Control Charts Applied to Customer Surveys,