Research Article

The quest to make accessibility a corporate article of faith at Microsoft: case study of corporate culture and human resource dimensions†

  1. Leonard A. Sandler‡,
  2. Peter Blanck§,*

Article first published online: 10 FEB 2005

DOI: 10.1002/bsl.625

Issue

Behavioral Sciences & the Law

Behavioral Sciences & the Law

Volume 23, Issue 1, pages 39–64, January/February 2005

Additional Information

How to Cite

Sandler, L. A. and Blanck, P. (2005), The quest to make accessibility a corporate article of faith at Microsoft: case study of corporate culture and human resource dimensions. Behavioral Sciences & the Law, 23: 39–64. doi: 10.1002/bsl.625

Author Information

  1. Law, Health Policy and Disability Center, University of Iowa College of Law, Iowa City, IA 52242, U.S.A.

  1. ‡

    Clinical Professor, University of Iowa College of Law; Associate Director of Clinical, Educational and Special Projects, Law, Health Policy and Disability Center (LHPDC), University of Iowa College of Law; J.D., University of Maryland.

  2. §

    Charles M. and Marion Kierscht Professor of Law at the University of Iowa; Director LHPDC; Ph.D., Harvard University; J.D., Stanford Law School.

*Law, Health Policy and Disability Center, University of Iowa College of Law, Iowa City, IA 52242, U.S.A.

  1. †

    The program of research described herein is supported, in part, by grants to the second author from the National Institute on Disability and Rehabilitation Research (NIDRR), U.S. Department of Education, Microsoft Corporation, and The University of Iowa College of Law Foundation (for funding sources, see http://disability.law.uiowa.edu). The views herein reflect those of the authors and not of any funding agency or any other entity.

Publication History

  1. Issue published online: 10 FEB 2005
  2. Article first published online: 10 FEB 2005

Funded by

  • National Institute on Disability and Rehabilitation Research (NIDRR)
  • U.S. Department of Education
  • Microsoft Corporation
  • The University of Iowa College of Law Foundation

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Abstract

This case study examines efforts by Microsoft Corporation to enhance the diversity of its workforce and improve the accessibility and usability of its products and services for persons with disabilities. The research explores the relation among the Americans with Disabilities Act of 1990, corporate leadership, attitudes and behaviors towards individuals with disabilities, and dynamics that shape organizational culture at Microsoft. Implications for Microsoft, other employers, researchers, and the disability community are discussed. Copyright © 2005 John Wiley & Sons, Ltd.

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