The effects of social identification, norms and attitudes on use of outreach services by homeless people
Article first published online: 9 APR 2003
Copyright © 2003 John Wiley & Sons, Ltd.
Journal of Community & Applied Social Psychology
Special Issue: Homelessness: Integrating International Perspectives.
Volume 13, Issue 2, pages 138–157, March/April 2003
How to Cite
Christian, J. and Abrams, D. (2003), The effects of social identification, norms and attitudes on use of outreach services by homeless people. J. Community. Appl. Soc. Psychol., 13: 138–157. doi: 10.1002/casp.719
- Issue published online: 9 APR 2003
- Article first published online: 9 APR 2003
- social identity;
- social norms;
- outreach services
The theory of planned behaviour, social identity theory and attitudes toward institutional authority were used to predict the uptake of outreach services over a 3-week period in a prospective study of 126 homeless people in a major UK city. Consistent with previous research, subjective norm was an important predictor, but so were identification with support services and attitudes to authority. The effect of intention on behaviour was moderated by subjective norm, such that intention affected behaviour more when subjective norm was weak. Subjective norm was affected by identification with support services, which in turn, was predicted by identification with homeless people and attitude to authority. It is concluded that the role of social identity and social norms is of central importance in understanding uptake of outreach services among homeless people. Copyright © 2003 John Wiley & Sons, Ltd.