Journal of Consumer Behaviour

Cover image for Vol. 11 Issue 1

January/February 2012

Volume 11, Issue 1

Pages 1–88

  1. Academic Papers

    1. Top of page
    2. Academic Papers
    1. Consumer complaints and recovery through guaranteeing self-service technology (pages 21–30)

      Nichola Robertson, Lisa McQuilken and Jay Kandampully

      Version of Record online: 20 JUL 2011 | DOI: 10.1002/cb.366

    2. How valuable is a well-crafted design and name brand?: Recognition and willingness to pay (pages 44–55)

      Tore Kristensen, Gorm Gabrielsen and Judith Lynne Zaichkowsky

      Version of Record online: 25 NOV 2011 | DOI: 10.1002/cb.368

    3. Motives and barriers to bequest giving (pages 56–66)

      Pamala Wiepking, Wendy Scaife and Katie McDonald

      Version of Record online: 29 NOV 2011 | DOI: 10.1002/cb.369

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