Intelligent agents for competitive intelligence: Survey of applications



In this article the author discusses a rather recent paradigm to artificial-intelligence-based computing, namely intelligent agents for generating competitive intelligence. The explosion in Internet use and private network development can be viewed as both a blessing and a curse. Companies that can effectively manage available information without suffering from “information overload” are leaders in their industry as they generate competitive intelligence. Those who drown in the information are part of history or will be soon. The article concludes by highlighting a series of business cases exemplifying the benefits of intelligent agents. © 2001 John Wiley & Sons, Inc.