SEARCH

SEARCH BY CITATION

REFERENCES

  • 1
    Bredart A, Razavi D, Roberson C, et al. Assessment of quality of care in an oncology institute using information on patients' satisfaction: Oncology. 2001; 61: 120-128.
  • 2
    Sanda MG, Dunn RL, Michalski J, et al. Quality of life and satisfaction with outcome among prostate-cancer survivors. N Engl J Med. 2008; 358: 12501261.
  • 3
    Sitzia J, Wood N. Patient satisfaction: a review of issues and concepts. Soc Sci Med. 1997; 45: 1829-1843.
  • 4
    Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001.
  • 5
    Pascoe GC. Patient satisfaction in primary health care: a literature review and analysis. Eval Program Plann. 1983; 6: 185-210.
  • 6
    Cleary PD, McNeil BJ. Patient satisfaction as an indicator of quality of care. Inquiry. 1988; 25: 25-36.
  • 7
    Lenderking WR. Brief reflections on treatment satisfaction. Value Health. 2005; 8: S2-S5.
  • 8
    Saila T, Matilla E, Kaila M, et al. Measuring patient assessments of the quality of outpatient care: a systematic review. J Eval Clin Pract. 2008; 14: 148-154.
  • 9
    Ware JEJr, Snyder MK, Wright WR, et al. Defining and measuring patient satisfaction with medical care. Eval Program Plann. 1983; 6: 247-263.
  • 10
    Williams B. Patient satisfaction: a valid concept? Soc Sci Med. 1994; 38: 509-516.
  • 11
    Attkisson CC, Zwick R. The client satisfaction questionnaire. Psychometric properties and correlations with service utilization and psychotherapy outcome. Eval Program Plann. 1982; 5: 233-237.
  • 12
    Chow A, Meyer E, Darzi A, Athanassion T. Patient-reported outcome measures: the importance of patient satisfaction in surgery. Surgery. 2009; 146: 435-443.
  • 13
    Gold DT, McClung B. Approaches to patient education: emphasizing the long-term value of compliance and persistence. Am J Med. 2006; 119: S32-S37.
  • 14
    Tomlinson JS. Patient satisfaction: an increasingly important measure of quality. Ann Surg Oncol. 2006; 13: 764-765.
  • 15
    Borras JM, Sanchez-Hernandez A, Navarro M, et al. Compliance, satisfaction, and quality of life of patients with colorectal cancer receiving home chemotherapy or outpatient treatment: a randomised controlled trial. BMJ. 2001; 322: 826.
  • 16
    Lipscomb J, Reeve BB, Clauser SB, et al. Patient-reported outcomes assessment in cancer trials: taking stock, moving forward. J Clin Oncol. 2007; 25: 5133-5140.
  • 17
    Bredart A, Bottomley A. Treatment satisfaction as an outcome measure in cancer clinical trials. Expert Rev Pharmacoecon Outcomes Res. 2002; 2: 597-606.
  • 18
    Freund K, Battaglia TA, Calhourn E, et al. National Cancer Institute Patient Navigation Research Program: methods, protocol, and measures. Cancer. 2008; 113: 3391-3399.
  • 19
    Liberati A, Confalonierie A, Martino G, et al. Patients' assessment of quality of care: a survey of a group of breast cancer patients in Italy. Tumori. 1985; 71: 491-497.
  • 20
    Bredart A, Bottomley A, Blazeby JM, et al. An international prospective study of the EORTC cancer in-patient satisfaction with care measure (EORTC IN-PATSAT32). Eur J Cancer. 2005; 41: 2120-2131.
  • 21
    Oberst MT. Methodology in behavioural and psychosocial cancer research: patients' perceptions at care: measurement of quality and satisfaction. Cancer. 1984; 53( 10 suppl ): 2366-2375.
  • 22
    Stewart AL, Ware JE. Measuring Functioning and Well-Being: The Medical Outcomes Study Approach. Durham, NC: Duke University Press; 1992.
  • 23
    Wiggers JH, Donovan KO, Redman S, Sanson-Fisher RW. Cancer patient satisfaction with care. Cancer. 1990; 66: 610-616.
  • 24
    Lo C, Burman LD, Rodin G, Zimmermann C. Measuring patient satisfaction in oncology palliative care: psychometric properties of the FAMCARE-patient scale. Qual Life Res. 2009; 18: 747-752.
  • 25
    Teno JM, Lima JC, Lyons KD. Cancer patient assessment and reports of excellence. Reliability and validity of advanced cancer patient perceptions of the quality of care. J Clin Oncol. 2009; 27: 1621-1626.
  • 26
    Wolf MS, Chang CH, Davis TC, Makoul GT. Development and validation of the Communication and Attitudinal Self-Efficacy (CASE) scale: Cancer version. Patient Educ Couns. 2005; 57: 333-341.
  • 27
    Comrey AL, Lee HB. A First Course in Factor Analysis. 2nd ed. Hillsdale, NJ: Lawrence Erlbaum Associates; 1992.
  • 28
    Tabachnick BG, Fidell LS. Using Multivariate Statistics. 5th ed. Boston, MA: Allyn and Bacon; 2007.
  • 29
    Guadagnoli, Edward, Wayne F. Velicer. Relation of sample size to the stability of component patterns. Psychol Bull. 1988; 103: 265-275.
  • 30
    Kaiser H. A second generation Little Jiffy. Psychometrika. 1970; 35: 401-415.
  • 31
    Kaiser H. An index of factorial simplicity. Psychometrika. 1974; 39: 31-36.
  • 32
    Bartlett MS. A note on the multiplying factors for various chi square approximations. J R Stat Soc Series B Stat Methodol. 1954; 16: 296-298.
  • 33
    Cattell RB. The scree test for the number of factors. Multivariate Behav Res. 1966; 1: 245-276.
  • 34
    Tabachnick BG, Fidell LS. Using multivariate statistics. 5th ed. Boston, MA: Allyn and Bacon; 2007.
  • 35
    Thurstone LL. Multiple factor analysis. Chicago, IL: University of Chicago Press; 1947.
  • 36
    Nunnally JO. Psychometric Theory. New York, NY: McGraw-Hill; 1978.
  • 37
    Atkinson MJ, Sinha A, Hass SL, et al. Validation of a general measure of treatment satisfaction, the Treatment Satisfaction Questionnaire for Medication (TSQM), using a national panel study of chronic disease. Health Qual Life Outcomes. 2004; 2: 12.
  • 38
    Bredart A, Razuvi D, Robertson C, et al. Comprehensive assessment of satisfaction with care: preliminary psychometric analysis in French, Polish, Swedish and Italian oncology patients. Patient Educ Couns. 2001; 43: 243-253.
  • 39
    Greenfield TK, Attkisson CC. Steps toward a multifactorial satisfaction scale for primary care and mental health services. Eval Program Plann. 1989; 12: 271-278.
  • 40
    Sulmasy DP, McIlvane JM, Pasley PM, Rahn M. A scale for measuring patient perceptions of the quality of end-of-life care and satisfaction with treatment: the reliability and validity of QUEST. J Pain Symptom Manage. 2002; 23: 458-470.
  • 41
    Defossez G, Mathouwin-Pelissier S, Ingrand I, et al. Satisfaction with care among patients with nonmetastatic breast cancer: development and first steps of validation of the Defossez G. REPERES-60 questionnaire. BMC Cancer. 2007; 7: 129.
  • 42
    Llewellyn CD, Robert H, McGurk M, Weinman J. Development and preliminary validation of a new measure to assess satisfaction with information among head and neck cancer patients: the satisfaction with cancer information profile (SCIP). Head Neck. 2006; 28: 540-548.
  • 43
    Lipscomb J, Gotay CC, Snyder CF. Patient-reported outcomes in cancer: a review of recent research and policy initiatives, CA Cancer J Clin. 2007; 57: 278-300.
  • 44
    Drennan J. Cognitive interviewing: verbal data in the design and pretesting of questionnaires. J Adv Nurs. 2003; 42: 57-63.
  • 45
    Crow R, Gage H, Hampson S, et al. The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature. Health Technol Assess. 2002; 6: 1-244.
  • 46
    Chang JT, Hays RD, Shekelle PG, et al. Patients' global ratings of their health care are not associated with the technical quality of their care. Ann Intern Med. 2006; 144: 665-672.
  • 47
    Napoles AM, Gregorich SE, Santoyo-Olsson J, O'Brien H, Stewart AL. Interpersonal processes of care and patient satisfaction: do associations differ by race, ethnicity, and language? Health Serv Res. 2009; 44: 1326-1344.
  • 48
    Rao M, Clarke A, Sanderson C, Hammersley R. Patients' own assessments of quality of primary care compared with objective records based measures of technical quality of care: cross sectional study. BMJ. 2006; 333: 19.