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  1. 1
    Peter T. Coleman, Katharina G. Kugler, Kyong Mazzaro, Christianna Gozzi, Nora El Zokm, Kenneth Kressel, Putting the peaces together: a situated model of mediation, International Journal of Conflict Management, 2015, 26, 2, 145

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  2. 2
    James A. Wall, Suzanne Chan-Serafin, Friendly Persuasion in Civil Case Mediations, Conflict Resolution Quarterly, 2014, 31, 3
  3. 3
    J. Kathleen Moore, The Reflective Observer Model, Conflict Resolution Quarterly, 2014, 31, 4