Mediation in academia: Practicing what we preach


  • Richard E. Doelker Jr.

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    • Richard E. Doelker, Jr., is chairman and associate professor in the Department of Social Work at the University of West Florida, Pensacola. He maintains a part-time practice in family mediation. He is active in the Florida Association of Professional Family Mediators, is a senior member of the Academy of Family Mediators, and is an approved consultant in family mediation.


This paper addresses the use of mediation in academia as a valuable technique for resolving conflict that exists between individuals or among groups. A model for mediation in academia that incorporates organizational development approaches and mediation strategies is discussed. The following issues are addressed: the environment of the conflict, parameters of the mediation process, identification of the client, the process of engagement, and the process of termination and follow-up.