Internal evaluation a quarter-century later: A conversation with Arnold J. Love


  • Boris B. Volkov

    1. Center for Rural Health and Department of Family and Community Medicine, University of North Dakota School of Medicine and Health Sciences
    Search for more papers by this author


This chapter features a recent conversation with Dr. Arnold J. Love, a long-time proponent of internal evaluation and one of the most cited internal evaluation authors. In 1983, Love edited the first issue of New Directions for Program Evaluation on the topic of internal evaluation. He is the author of the book Internal Evaluation: Building Organizations from Within (1991), editor of a special issue of the Canadian Journal of Program Evaluation about internal evaluation, and the author of a chapter on internal evaluation in Encyclopedia of Evaluation (2005). Currently working as an independent evaluation consultant, Love has more than 25 years of experience in evaluation. Based in Toronto, Canada, but also a founding member of the American Evaluation Association, he also brings an important international perspective to our discussion of the status of internal evaluation. © Wiley Periodicals, Inc., and the American Evaluation Association.