Internet-mediated physician–patient interaction focusing on extracranial hemangiomas and vascular malformations
Version of Record online: 2 APR 2013
Copyright © 2013 Wiley Periodicals, Inc.
Head & Neck
Volume 36, Issue 2, pages 187–190, February 2014
How to Cite
Wiegand, S., Marggraf, J., Wilhelm, T., Eivazi, B. and Werner, J. A. (2014), Internet-mediated physician–patient interaction focusing on extracranial hemangiomas and vascular malformations. Head Neck, 36: 187–190. doi: 10.1002/hed.23282
- Issue online: 10 JAN 2014
- Version of Record online: 2 APR 2013
- Manuscript Accepted: 23 JAN 2013
- vascular malformation;
Internet-mediated communication in health care is becoming increasingly important. The purpose of this study was to analyze internet-mediated physician–patient interaction in an angioma center.
Patient-related e-mails received between January 2002 and June 2009 were retrospectively analyzed regarding the diagnosis of hemangiomas or vascular malformations. Additionally, the visitors' statistics of the corresponding website ‘‘www.angiome.de” was evaluated.
Five hundred forty-eight e-mails matched the criteria of the study. From 2002 to 2008, the number of messages registered annually increased by a factor of 20 and the average number of e-mails per patient tripled. The number of new patients contacting the center via e-mail increased from 12 to 72 per year. The website ‘‘www.angiome.de” was visited 8490 times in 2008 and 13,291 times in 2009.
The presence of the internet is relevant to get in touch with new patients and to provide information for nonprofessionals and experts especially in diseases with low incidence. © 2013 Wiley Periodicals, Inc. Head Neck 36: 187–190, 2014