The role of employee reactions in predicting training effectiveness
Article first published online: 24 NOV 2003
Copyright © 2003 Wiley Periodicals, Inc.
Human Resource Development Quarterly
Volume 14, Issue 4, pages 397–411, Winter 2003
How to Cite
Tan, J. A., Hall, R. J. and Boyce, C. (2003), The role of employee reactions in predicting training effectiveness. Human Resource Development Quarterly, 14: 397–411. doi: 10.1002/hrdq.1076
- Issue published online: 24 NOV 2003
- Article first published online: 24 NOV 2003
Reactions to training programs tend to be poor predictors of training success, yet most training programs are evaluated based solely on trainee reactions. In this study, we proposed that distinguishing between affective and cognitive employee reactions may improve the prediction of trainee learning. Our results indicated that cognitive employee reactions are related to both employee learning and employee behavior. Moreover, contrary to popular notion, negative affective reactions best predicted employee learning. Implications and future research directions of the results are discussed.