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Abstract

This article reports the results of a study on the current status and future trends in diversity initiatives in the workplace as perceived by a group of twelve experts. The experts were surveyed through in-depth, open-ended telephone interviews. The study identified barriers that have inhibited the employment, development, retention, and promotion of diverse groups in the workplace and the significant factors that are influencing diversity initiatives. It revealed that the primary reasons for managing diversity are to improve productivity and remain competitive, to form better work relationships among employees, to enhance social responsibility, and to address legal concerns. This article presents these findings as well as the best strategies for managing diversity. It also discusses components of an effective diversity training program and future trends related to diversity.