Keys to action: Understanding differences in organizations' responsiveness to work-and-family issues

Authors

  • Hal Morgan,

    Search for more papers by this author
    • Hal Morgan is the co-author, with Kerry Tucker, of Companies that Care: The Most Family Friendly Companies in America, What They Offer and How They Got that Way. At the time of this study he was a graduate student at the Yale School of Organization and Management. He is now Manager of Corporate Communications at Work/Family Directions in Boston.

  • Frances J. Milliken

    Search for more papers by this author
    • Frances J. Milliken is an Associate Professor of Organizational Behavior at the Stern School of Business at New York University. She is interested in work-family issues, particularly in understanding differences across companies in their responsiveness to the changing demographics of US workers. At the time of this study, she was a Visiting Assistant Professor of Organizational Behavior at the Yale School of Organization and Management.


Abstract

The authors address the question of what factors influence the corporate response to work-and-family issues, using data from a written survey of companies. They hypothesized that various demographic, organizational, and other characteristics might affect the degree of a business's response. Among their findings are (1) that the percentage of female employees was unrelated to the responsiveness measure when other factors were controlled; (2) that industry and geographic effects were significant; and (3) that companies which regularly survey their employees tended to be more responsive. © 1993 by John Wiley & Sons, Inc.

Ancillary