The impact of manager philosophy on knowledge management systems
Article first published online: 14 JUL 2010
Copyright © 2010 John Wiley & Sons, Ltd.
Intelligent Systems in Accounting, Finance and Management
Volume 17, Issue 2, pages 111–126, April/June 2010
How to Cite
O'Leary, D. E. (2010), The impact of manager philosophy on knowledge management systems. Int. J. Intell. Syst. Acc. Fin. Mgmt., 17: 111–126. doi: 10.1002/isaf.314
- Issue published online: 14 JUL 2010
- Article first published online: 14 JUL 2010
- knowledge management;
- Theory X;
- Theory Y;
- technology congruence with management philosophy
This paper analyses how information about managers and technology can be used to provide those managers with a system that is congruent with their needs. In particular, using McGregor's Theories X and Y philosophies, managerial needs are elicited and then contemporary knowledge management technologies, including intelligent agents, and the way they are implemented, are analysed to determine how they meet those manager needs. Different knowledge management technologies are found to be important to manifesting the requirements of particular management philosophies. For example, ‘Theory X’ appears consistent with use of intelligent agents to ‘monitor’ behaviour. This leads to the concept of ‘technology congruence’, where the choice of the technology ultimately is tied to which view of the world the manager employs. Copyright © 2010 John Wiley & Sons, Ltd.