The Importance of Interpersonal Skills in Consultee-Centered Consultation: A Review

Authors

  • G. EVETTE HORTON,

    School Counselor, Corresponding author
    1. Neal Middle School, Durham, North Carolina.
    • 98 Polks Landing, Chapel Hill, NC 27516 or Duane Brown, School of Education, CB#3500 Peabody Hall, University of North Carolina at Chapel Hill, Chapel Hill, NC 27599–3500.

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  • DUANE BROWN

    Professor
    1. School of Education, University of North Carolina at Chapel Hill.
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Abstract

This review explores the empirical research on the importance of interpersonal communication skills in consultation. Studies have found consultants' facilitative characteristics, along with an appropriate use of verbal and nonverbal skills, to be important in the consultation process. Because of the state of the research literature, however, the need for more studies on verbal and nonverbal communication skills is suggested.

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