Perceived Accessibility Versus Actual Physical Accessibility of Healthcare Facilities

Authors

  • Jill Sanchez MS,

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    • Jill Sanchez is an EAP counselor at National Employee Assistance Services in Milwaukee. Gretchen Byfield and Traci Tymus Brown are project coordinators of the Model SCI System Grant of the Medical College of Wisconsin, Milwaukee. Prakash Laud is director of the Statistical Core of the Model SCI Center Project of the Medical College of Wisconsin. Kathryn LaFavor is patient care director, and Donna Murphy is clinical coordinator, both of Froedtert Memorial Lutheran Hospital in Milwaukee.

  • Gretchen Byfield PhD,

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    • Jill Sanchez is an EAP counselor at National Employee Assistance Services in Milwaukee. Gretchen Byfield and Traci Tymus Brown are project coordinators of the Model SCI System Grant of the Medical College of Wisconsin, Milwaukee. Prakash Laud is director of the Statistical Core of the Model SCI Center Project of the Medical College of Wisconsin. Kathryn LaFavor is patient care director, and Donna Murphy is clinical coordinator, both of Froedtert Memorial Lutheran Hospital in Milwaukee.

  • Traci Tymus Brown MS CRC,

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    • Jill Sanchez is an EAP counselor at National Employee Assistance Services in Milwaukee. Gretchen Byfield and Traci Tymus Brown are project coordinators of the Model SCI System Grant of the Medical College of Wisconsin, Milwaukee. Prakash Laud is director of the Statistical Core of the Model SCI Center Project of the Medical College of Wisconsin. Kathryn LaFavor is patient care director, and Donna Murphy is clinical coordinator, both of Froedtert Memorial Lutheran Hospital in Milwaukee.

  • Kathryn LaFavor MSN RN,

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    • Jill Sanchez is an EAP counselor at National Employee Assistance Services in Milwaukee. Gretchen Byfield and Traci Tymus Brown are project coordinators of the Model SCI System Grant of the Medical College of Wisconsin, Milwaukee. Prakash Laud is director of the Statistical Core of the Model SCI Center Project of the Medical College of Wisconsin. Kathryn LaFavor is patient care director, and Donna Murphy is clinical coordinator, both of Froedtert Memorial Lutheran Hospital in Milwaukee.

  • Donna Murphy BSN RN,

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    • Jill Sanchez is an EAP counselor at National Employee Assistance Services in Milwaukee. Gretchen Byfield and Traci Tymus Brown are project coordinators of the Model SCI System Grant of the Medical College of Wisconsin, Milwaukee. Prakash Laud is director of the Statistical Core of the Model SCI Center Project of the Medical College of Wisconsin. Kathryn LaFavor is patient care director, and Donna Murphy is clinical coordinator, both of Froedtert Memorial Lutheran Hospital in Milwaukee.

  • Prakash Laud PhD

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    • Jill Sanchez is an EAP counselor at National Employee Assistance Services in Milwaukee. Gretchen Byfield and Traci Tymus Brown are project coordinators of the Model SCI System Grant of the Medical College of Wisconsin, Milwaukee. Prakash Laud is director of the Statistical Core of the Model SCI Center Project of the Medical College of Wisconsin. Kathryn LaFavor is patient care director, and Donna Murphy is clinical coordinator, both of Froedtert Memorial Lutheran Hospital in Milwaukee.


Abstract

This study addressed how healthcare clinics perceive themselves in regard to accessibility for persons with spinal cord injuries (SCI). All 40 of the clinics surveyed reported that they were wheelchair accessible; however, there was significant variability in the number of sites that actually met the guidelines of the Americans with Disability Act. In general, a person using a wheelchair could enter the building, the examination room, and the bathroom. The majority of sites did not have an examination table that could be lowered to wheelchair level. Most reported limited experience in working with persons with (SCI), yet they claimed to be able to assist with difficult transfers. Only one site knew about autonomic dysreflexia. Problems of accessibility appeared to be seriously compounded by the clinics' perception of how they met physical accessibility guidelines without consideration of the actual needs of persons with SCI. This study addressed the perception of accessibility as reported by clinic managers versus actual accessibility in healthcare clinics in a Midwestern metropolitan area for persons using wheelchairs.

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