Nursing Protocol for Telephonic Supervision of Clients


  • Elisabeth Moy Martin RNC MA,

    Corresponding author
      6709 Tomlinson Terrace, Cabin John, MD 20818 or
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    • Elisabeth Moy Martin, RNC MA, is a research nurse for the Defense and Veterans Brain Injury Center, Henry M. Jackson Foundation, Washington, DC.

  • Mary Kathleen Coyle MS APRN BC

    Associate ProfessorSearch for more papers by this author
    • Mary Kathleen Coyle, MS APRN BC, is an associate professor at Prince George Community College School of Nursing in Largo, MD, and a doctoral candidate at The Catholic University of America, Washington, DC, School of Nursing.

6709 Tomlinson Terrace, Cabin John, MD 20818 or


Access to care, client vulnerabilities, technology, and health costs affect not only the delivery of health care but also the roles, responsibilities, and opportunities for nurses. Patients a re often managed in the home or discharged from hospitals before they or their families a re ready. To address some of these needs, nurses a re utilizing telehealth opportunities. For many nurses, telehealth translates to telephonic nursing. This article provides an algorithm that nurses can utilize in order to safely monitor patients in their homes. This can be a cost-effective program, particularly for those who are homebound or for persons, such as the elderly or those with chronic illness, who have long-term needs that vary between relative health and acute illness. This algorithm serves as a guide in our nursing practice for the telephonic supervision of patients in the home environment.